Overseas: +44 126 850 8020 . Make contactless payments with our business cards. We've recently launched ClearSpend, a free mobile app and desktop service that gives you control of your commercial card account in real-time and lets employees check their balance on the go. Please write the account number (as found on the bank giro credit slip) after Royal Bank on the payee line. Lending options if your business has been affected by Coronavirus, Switching to a Royal Bank of Scotland Business bank account, Coronavirus Large Business Interruption Loan, Repayment holiday on existing business loans, Understanding your Coronavirus Business Interruption Loan, Bonds, guarantees and standby letters of credit, Get your business off the ground and moving, Coronavirus Bounce Back Loan Scheme (BBLS), Coronavirus Business Interruption Loan Scheme (CBILS). 51 more days refers to the maximum number of interest-free days before you must pay your RBC credit card after a purchase is made (based on a card with a 21 day grace period). We will send this to you after you complete your first login. Company administrator user guide (PDF, 982 KB). The table below gives the payee sort code and account number to make an online, telephone banking or standing order payment (GBP only) to your card programme or a specific cardholder. Each of our business cards offer a solution to your financial need, giving you access to cash in a way that suits your business needs. Facebook You can still review historic information and your balance is displayed in the Balance Summary screen. Once you have entered your MAC, you will have full access to the service. Add your annual income, requested credit limit and the last 5 digits of your card. Overseas: +44 345 300 4350 . We provide you with an exact replication of your paper statement which you can access online. For fees and charges which relate specifically to your credit card, please refer to … Remember, working days are Monday to Friday, not weekends or bank holidays. Cheques should be payable to Royal Bank, please write the account number (as found on the bank giro credit slip) after Royal Bank on the payee line. Like most UK credit cards, our range of cards offer 56 days interest free credit on purchases if you pay your balance (and your previous month's balance) in full and on time each month. Product fees may apply. That means if you want to make a large purchase, for example a holiday or a new gadget, a credit card could be a good way to help you buy now and spread the cost. Compare credit cards from the Royal Bank of Scotland. If you have recently made a payment, please allow up to two hours for it to process. Card number. It's the smarter way to control your business spend. Direct Debits claiming the minimum amount will not be affected by any additional payments. Log in to Digital Banking at www.rbsdigital.com (opens in a new window) Your account number and sort code are shown on the 'Account summary' under 'Personal accounts'. Use the mobile app or Online Banking to set up a Direct Debit. One of the card’s strongest features might well be its below-average standard rate of 18.268%. View up to 13 months’ statements, and export your account information. You will receive an email advising you that your E-Statement is available to view and we will give you note of changes to terms and conditions of your account. Description Phone Number; Everyday Banking; Banking Accounts Client Cards Lines of Credit and Loans Mortgages: 1-800-769-2511 TTY: 1-800-661-1275 Credit Cards Business Clients Allow 2 hrs for cash/Royal Bank debit card payments and 4 working days for cheques (funds available Friday if paid in on Monday). Alternatively, you can call a customer advisor 0345 724 2424. If you pay your balance in full each month, you won’t pay interest on your purchases. Updating your mobile phone number. You can find your 8 digit account number and 6 digit sort code by logging in to Digital Banking. Customer services phone line staffed seven days a week. You can also find them on the following items: Your cheque book; Your credit book Credit cards. Then retype it in the 'Repeat new mobile number' box. Select 'Cards' from the left hand menu. The Business Banking Customer Review Team use a process to understand your business if your turnover is between £0-£3m, and ensure all our customer records are up to date. To apply you must be a UK resident aged 18 or over and maintain a business bank account in the same legal entity name with NatWest. Cheques should not be post dated. Post cheque and completed bank giro credit slip to - The Royal Bank of Scotland, Commercial Division, Milton Keynes MK77 1SE. Why do I no longer receive a paper statement? In the reference field you'll need to quote either: Please remember to cancel your Standing Order if there is no outstanding balance on your card account. If you do not receive your MAC, please contact us using the general help and advise phone number at the top of the page. Personal credit cards (24 hours a day) UK: 0800 161 5153. Please note: you cannot use the above details to make a CHAPS payment. What are the different balances in Digital Banking? Complete the bank giro credit slip and take it with your cheque and statement. Business credit card statement (PDF, 1 MB), Business Plus credit card statement (PDF, 83 KB). Complete the bank giro credit slip and take it with your payment and statement. Please visit our security centre to find out more about reporting fraud. Any additional payments that reach your account up to 3 full working days before the due date will reduce or cancel out the amount claimed by the Direct Debit. If possible, call us back from a different phone or mobile. These handy guides provide more information and help explain terminology used on your statement. Fill in the details we are asking for on the form. Choose from our 0% balance transfer, low rate, rewards or travel credit cards and apply online today in just 10 minutes. We’ve created PDF user guides for you to keep and print for future reference. You will need to follow these password rules: Must be between 8 and 20 characters in length, Can contain upper case, lower case, numeric and special characters, You will be asked to change your password every 90 days, Lending options if your business has been affected by Coronavirus, Switching to a Royal Bank of Scotland Business bank account, Coronavirus Large Business Interruption Loan, Repayment holiday on existing business loans, Understanding your Coronavirus Business Interruption Loan, Bonds, guarantees and standby letters of credit, Get your business off the ground and moving, Coronavirus Bounce Back Loan Scheme (BBLS), Coronavirus Business Interruption Loan Scheme (CBILS). If your card has been lost or stolen call 0370 6000 459 (UK) 1890 924258 (IRELAND) 0800 0292 066 (NL RBS Euro One Card) +44 1268 500 813 (ABROAD) If you have a Coutts Business card call our customer service department on 0370 909 3700.; If you are an RBS/NatWest Mastercard One Customer call our customer service department on 0370 010 1152. Most Popular Questions. To report your card lost or stolen, you can call us 24 hours a day on: 0370 6000 459 or +44 1268 500 813 (if you’re outside the UK). If you have had a request from us to update our records please call us on 0345 901 3133 . For all the latest fraud and scam insights including real life examples so you know what to watch out for, follow us on social media. If you've forgotten your customer number, you can enter your debit or credit card number instead - it's just as secure. Yes, you can export account information to Microsoft® MoneyTM, QuickenTM and SageTM, or any packages which accept tsv and csv format. In Royal Bank of Scotland branches; By cheque (up to 7 working days) For detailed steps on how to make these kind of payments, please refer to our frequently asked questions just below. ClearSpend is a UK banking industry first, it's our free web and mobile app that gives you complete control of your Commercial Card account in real-time and lets your employees check their balance on the go. Product fees may apply. Business Rewards - giving a range of discounts and rebates (up to 66% off AA membership, save 20% on B2B marketing sites and access to 99 UK business credit reports for £75, 5% Avis rebate, 15% off Ryman's stationary, up to 15% off with APH, £60 driving credit and first year membership free with Zipcar, first year of FSB registration free, 20% off bPay by Barclaycard device, … Faster payments take 2 hours, otherwise it's up to 2 working days. Personal credit cards (24 hours a day) UK: 0800 161 5153. We suggest that your password be something that is easily remembered by you but not easily guessed by another. If you elect to pay the minimum, fixed or full amount with Direct Debit, the money will come out of your account 25 calendar days from the statement date, or shortly afterwards. Simply tell us your personal details. You can also issue up to 20 cards to employees, each with their own spending limits, and will benefit from up to 45 days' interest free credit too. To do this, follow the on-screen instructions on the Review Transaction screen. Type in your new number into the 'New mobile number' box. Direct Debit payments will not be affected by any additional payments. In Digital Banking, select 'your details' and then 'Update mobile phone number' 2. Please note: If you pay by Direct Debit any additional payments made between your statement date and required payment date may reduce the amount of the Direct Debit – please see below: Direct Debit payments will not be affected by any additional payments. Our Business Credit Card could improve your business's cash flow and provides a useful tool to pay for everyday expenses. These measures are part of the Payment Services Directive (PSD2), which help protect your business against increasingly sophisticated online fraud. See how Royal Bank of Scotland could help your business, from business bank accounts, business lending and other everyday banking services. We provide you with an exact replication of your paper statement which you can access online. If you are frequently making additional payments to free up credit, please consider contacting your Business/Relationship Manager to request a review of your business credit limit. If you have any queries please contact us on 0370 010 1152. Please select the payment account details based on the first six digits of your 16 digit company number (available on your statement) / card number. A condition of use is that you no longer receive a paper statement but you can view the last 13 months of your statements online. Using 1st class post, allow 7 working days before payment date on your statement. In the 'Manage your debit card' section select 'Report your card lost and order a replacement' or 'Order a replacement for a damaged card'. The cost of your call will depend on: whether you are using a landline or mobile phone; the digits the number you are dialling starts with; the tariff being charged by your phone provider The Business credit card is for NatWest Business Banking customers with a turnover up to £2m. Finally, select "submit". Please select 'Confirm' to complete your request. Our business card benefits. If you need a high res user guide, call us on 0370 154 1234. To report your card lost or stolen, you can call us 24 hours a day on: 0370 6000 459 or +44 1268 500 813 (if you’re outside the UK). Business credit card / Business Plus credit card customers: If a Direct Debit is set up to claim the full statement balance, any additional payments that reach your account up to 3 full working days before the due date will reduce or cancel out the amount claimed by the Direct Debit. We will be contacting you more often to confirm your identity when carrying out online transactions so it is important we have your up to date contact details. If payment is received using a post dated cheque we accept no responsibility for cases of lost interest or charges incurred. Administrators can also update the details associated with other cardholders on the account. In the "Manage your personal credit card" section select "Manage your credit card limit". If you are making payment to settle or reduce the outstanding balance on your card programme, quote the 16 digit, To free up credit on an individual card quote. Royal Bank account customers can register for Digital banking or Telephone banking. RBS credit cards are issued by Mastercard, one of the biggest credit card providers in the world. your 16 digit company number (available on your statement) or the 16 digit card number - if you want to free up credit on an individual card. Credit Cards. To free up credit on an individual card quote the cardholder’s 16 digit card number. If there has been no activity on your account that month and the balance is zero, we will not produce a statement. To make an Online or Telephone banking payment or set up a Standing Order please use your sort code and account number. Overseas: +44 1268 508 020. To apply for a credit card you need to be aged 18 or over and a UK resident. Our credit cards and onecard options come with the ClearSpend app available to manage your account efficiently Unlike many other business cards, including RBS’s own Business Plus card, there’s not much in the way of perks so you won’t find airport lounge access or the opportunity to earn cashback. Credit card eligibility checker Our credit card eligibility checker will let you know how likely you are to be eligible for a Royal Bank of Scotland credit card. Business credit cards (24 hours a day) UK: 0345 300 4350. When setting it up, you can elect to pay either the minimum amount, a fixed amount, or your full credit card balance every month. Your payment date is on the first page of your statement. Allow 4 working days for cheques (funds available Friday if paid in on Monday). All you need is a secure internet connection. The 16 digit card number across the front of your debit or credit card. While features, costs and benefits vary depending on the card you choose, the following points apply to all RBS business cards: Interest-free credit. If you are ever asked to do any of these things, refuse and contact us immediately using the number on the back of your card or a number you trust. Which number do I quote in the online/telephone payment reference field? To achieve this you must use your credit card to pay your supplier and ensure the payment is posted immediately after your statement closes. The branch will stamp your statement, please keep this for your records. Administrators can change security details, email addresses and cardholder addresses. Business credit cards (24 hours a day) UK: Keep track of your Business Credit Card spending with detailed monthly statements. 1. View recent transactions, your account balance and pending authorisations. The MAC is the Mailer Authentication Code. The RBS Business Credit Card has a 5* Moneyfacts rating, so you can select the card with confidence The Business credit card is for Royal Bank Business Banking customers with a turnover up to £2m. Royal Bank of Scotland Support Center. Please allow up to 10 days for receipt of this. You can do this through internet banking by selecting "Cards" from the main menu. RBS business cards features and benefits. Why use my card number? Call us on: 0370 010 1152 or +44 1268 508 019 (if you’re outside the UK). Make sure your number and country code are correct, then authorise the change using your card reader. As an administrator, you can change your security details and contact details, including email and business address, within the 'Update Profile' section of the Cards OnLine system. Our helpline is open Monday to Friday, 8am–6pm, and Saturdays, 9am–1pm. 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